How do I return an item?
All none embellished garments can be returned with a proper Return Authorization number within 15 business days excluding custom made varsity jackets. Charges for a return include: $ 5 processing fee,15% restocking fee and shipping charges back to the original warehouse. Shipping charges to the customer on the original order will not be refunded. Please call or email us to receive your Return Authorization number.Without a proper return authorization number we can not guarantee a refund. Please allow up to 4 business days for return authorization numbers as we have to request them from the manufacturer directly.
With quote approval the apparel will be ordered this makes the order turnaround a few days faster. Any order cancelled after quote approval will have a 15% restocking fee.
Decorated or altered garments are not returnable. All decorated apparel is approved at the time of logo approval. Once a quote and logo have been approved we will start production. Once production is in process the goods can not be returned or edited without additional fees. We strive to make sure our clients are receiving the proper customized apparel and will follow a strict approval multi level approval process and quality check.
Once LogoWear Plus receives authorization to setup a custom logo the logo setup is not refundable. LogoWear Plus will make up to one logo edit at no cost to assure quality work. Decorated or altered garments are not returnable.
ph: (888) 211-1622